Why many companies fail to close with big customers

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Close corporate contracts no longer depends solely on having a good proposal, a competitive price, or a solid product.

Today there is another factor that often defines if a company moves or stays out of the process, the digital confidence.

Because an organization can have a great solution, but if it is unable to demonstrate that it operates safely, which protects the information and can respond to incidents, begins to lose confidence in front of the client.

And this is not just a technical issue. Cybersecurity became a criterion of evaluation of commercial, operational, and reputational.

The filter that many companies don't see

Large organizations have changed the way in which they evaluate suppliers.

Today not only review experience, coverage or technical capabilities. They also discuss how prepared is a company to safely operate and handle sensitive information.

That's why, in audits, approvals, procurement and corporate processes, it is increasingly common to find requirements related to continuous monitoring, tracking, incident management, regulatory compliance, and ability to respond to threats.

And here is a major problem. Many companies already have security tools, but do not have a clear structure to prove it.

There begins the friction. Because if an organization is unable to provide evidence, responding to audits or demonstrate visibility into your environment, the trust begins to weaken even before you compete.

A SOC is not just technology

When we speak of a SOC or Security Operations Center, imagine it only displays, alerts, and monitoring technical.

But in reality, a SOC is the organizational capacity that combines people, processes and technology to understand what happens within the digital environment of a company and to respond in a structured way.

Their value is not only to react when an incident occurs. It also allows you to detect risks before they escalate, generate traceability and show that there are active controls to operate in a continuous manner.

In other words, it helps to spend operate with little visibility to operate with greater control and responsiveness.

The SOC as an enabler of business

For years, cybersecurity was seen as a cost or operating a sole responsibility in the area of technology.

Today, that vision changed.

Security has become an enabler of direct growth, because it transforms something intangible, as is the trust, in something concrete, measurable and demonstrable.

A SOC allows the company to demonstrate that it has active controls, continuous monitoring, response processes, and evidence to respond to audits, customers and regulatory bodies.

This has a direct impact on the business:

  • Facilitates audits and approval processes.
  • Accelerate approvals with corporate clients.
  • Reduces objections of areas of risk, compliance, and security.
  • Improving the perception of trust in the face of large accounts.
  • Strengthens the ability to compete in tenders.
  • Provides evidence for certifications and regulatory frameworks.

This is not only to protect systems. It is able to prove that the company can operate reliably.

The benefits go beyond the area of IT

When an organization implements an SOC, the impact does not stop at technology. Its benefits are far reaching across the entire enterprise.

The organization no longer depends on isolated fixes, or manual reporting. You can understand what's going on in their users, devices, applications, cloud services, and access critical.

In addition, the problems are not discovered sooner. Are detected, classified and managed before they escalate or generate a greater impact.

When it comes to the audit

Many organizations do not feel the need to implement a SOC until an important opportunity is lost.

A company can have a strong proposal, experience and a good sales team. But when the client asks for evidence on monitoring, incident management, traceability or security controls, the problems begin.

  • The information is scattered.
  • There are No clear processes.
  • The answers depend on manual reviews.
  • Get evidence takes too much time.

At that time, the problem ceases to be a technical and ends up affecting the trust.

And many times, this is where the business stops.

What happens when there is no visibility

You do not have a structured capacity of monitoring and response not only affects audits or business processes. It also has a direct impact on the day to day operation.

The teams lose time reviewing alerts manually, the incidents take longer to be detected, and many of the decisions that end up taking without full context.

With time, this leads to dependence of specific people, processes, little, scalable and a capacity of reaction much slower in front of the security problems.

And while the complexity of the digital environment continues to grow, operate without visibility ends up increasing the risk and the wear operating throughout the organization.

The security as it is not only to protect

Today, a cybersecurity strategy and well-structured may help to open doors, accelerate business processes and strengthen relationships with corporate clients.

A SOC allows to switch from react to anticipate, to operate with uncertainty to operate with visibility, and say, “we are safe” to really prove it.

Confidence because it is not built only with speeches. We demonstrate with evidence.

 

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